Manage My Booking is an easy convenient, quick and easy way to manage all your travel needs.
On Manage My Booking, you can:
- Change Booking Date, Time, or Destination
- Change Passenger Details
- Add Baggage
- Cancel Booking
You can change your departure date, time, or destination. You can refund your original ticket instantly (see cancellation policy) and the value of your voucher can be used for a new booking. Trips can be changed up to 15 minutes prior to scheduled departure time.
Small changes such as typos (e.g. a couple of letters) or a phone number change are free. We also want to ensure you have your contact details up-to-date, so all changes are free. Don’t forget to add your phone number so that you can receive trip updates via SMS.