Oracle Guided Learning (2024)

In-application guides

Use several in-application guides (including messages, process guides, step guides, smart tips, and beacons) to orchestrate your ideal learning experience, and deploy across any business process. Improve user adoption and engagement by embedding content (video, images, copy, links, and so on) into each application guide to communicate updates, support enablement, and enhance the user experience.

Console

Manage your configuration, content, and analytics in a single place. The Oracle Guided Learning Console provides you with an enterprise space for collaboration and organization. Access training and support resources, analyze and export data from analytics platforms, and configure, build, test, and manage content in bulk. Invite users to collaboratively comment and edit content.

AI automation and integrations

Use AI and automation to help you build guides faster and personalize them for specific roles. Use AI to generate content suggestions for your messages. And use automations such as Quick Guide Builder, Simulations, Intelligent Recommendations, and Automated Machine Translations to help speed up your use of Guided Learning. Build guides and recordings without needing to select an element. Preview and visualize guide builds to facilitate review and check for accuracy. Apply translations to content in seconds using the Oracle Cloud Infrastructure Language AI service. Easily integrate Oracle Guided Learning into any web page, application, or chatbot.

Action-oriented analytics

Measure every interaction and touchpoint across your applications, business processes, and change programs with in-depth analytics. Better understand your entire organization’s application use and user behaviors to optimize workflows and business readiness. Easily report on outcomes from various change and training initiatives with the ability to drill down into individual user usage.

Libraries

Expedite your adoption of Oracle Guided Learning by using Oracle University best practices compiled from decades of experience and covering common uses cases such as user acceptance testing and go-live. Use prebuilt templates to swiftly deploy expert recommendations and support numerous business processes, including expense reporting, procurement requisitions, and performance evaluations.

Quick Guide Builder

Improve employee productivity by helping users find information exactly when they need it by highlighting relevant support materials in a Guided Learning Widget. The widget can be repositioned to any location and customized to match your application’s design or company branding. Organize assets and help categories according to your needs so users have direct access to self-service guides, documentation, external repositories, and your help desk.

Business process training

Learn about core business processes to improve your enterprise operations and realize the full value of your Oracle Cloud Applications. Understand how end-to-end business process workflows are defined based on Oracle Modern Best Practice, and learn how to make more effective decisions while planning, implementing, testing, and using Oracle Fusion Cloud ERP, HCM, SCM, and CX applications.

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